Terms of Service

Last updated: 11/07/2026

1. Acceptance of Terms

By using the services of Quick Livraison ("we", "our", "us"), you agree to be bound by these terms of service. If you do not accept these terms, please do not use our services.

These terms apply to all users of our services, including customers, drivers, and partners.

2. Description of Services

Quick Livraison provides e-commerce delivery services in Morocco, including:

  • Delivery of parcels and goods
  • Pickup services
  • Real-time tracking of deliveries
  • Stock and inventory management
  • Return and exchange services
  • Integration with e-commerce platforms

3. Registration and User Account

3.1 Account Creation

To use our services, you must create an account by providing accurate and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials.

3.2 Required Information

  • Full name and contact details
  • Valid email address
  • Phone number
  • Delivery address
  • Billing details

4. Pricing and Payment

Our rates are available on our website and are subject to change with 30 days' notice. The rates in effect at the time of the order apply.

4.2 Payment Terms

  • Payment upon order or according to agreed terms
  • Accepted payment methods: bank transfer, cash, check
  • Monthly billing for professional accounts

5. Deliveries and Services

We endeavor to meet the announced delivery times, but these are indicative and may vary depending on weather conditions, traffic, and other external factors.

5.2 Delivery Restrictions

  • Items prohibited by law
  • Dangerous or fragile products
  • Valuables without appropriate insurance

6. Responsibilities and Limitations

Our liability is limited to the amount of the delivery fees paid. We are not liable for indirect, consequential, or special damages.

7. Data Protection

We are committed to protecting your personal data in accordance with our privacy policy and Moroccan data protection laws.

8. Intellectual Property

All content, trademarks, logos, and technologies used by Quick Livraison are protected by intellectual property laws. You may not use our trademarks without written permission.